Privacy notice

This notice explains what information this website collects, why we collect it, and what we do with it.

This notice describes the practices of the website as built. It should be reviewed by your legal adviser before launch, and updated whenever you add analytics, advertising pixels, a chat widget or a newsletter tool.

Who we are

This website is operated by Shenzhen Snoya Biotechnology Co., Ltd. ("we", "us"), a company registered in Guangdong Province, China, trading under the name Siloya. You can contact us at info@siloya.com.

What we collect

We only collect information you choose to give us. When you submit the enquiry form on this website, we receive:

Your name and company name
Your email address
Your country or target market
The product details you provide, including dosage form, program, target quantity and timeline
Whether you have requested a sample

Our web host may also record standard technical information such as your IP address and browser type in server logs, for security and reliability purposes.

Why we use it

We use your information to respond to your enquiry, prepare a quotation, arrange samples and production, and keep a record of the commercial relationship. We do not sell your information, and we do not share it with third parties for their own marketing.

Who else may see it

Your information may be handled by service providers that help us operate this website and our email, such as our web host and email provider. These providers process data on our instructions. If you contact us through our Alibaba store instead, that platform's own privacy terms apply to that conversation.

How long we keep it

We keep enquiry records for as long as needed to handle the enquiry and any resulting commercial relationship, and afterwards for the period required by applicable accounting and record-keeping rules.

Cookies

This website does not set advertising or tracking cookies. If analytics or advertising tools are added in future, this notice will be updated and a consent mechanism will be introduced where required.

Your rights

Depending on where you are located, you may have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, or to object to certain processing. To make a request, email info@siloya.com and we will respond within a reasonable period.

Changes to this notice

We may update this notice from time to time. The version published on this page is the current one.

Last updated: 21 September 2026